Telecom Software Development
Whom we serve
BitsByteSoft is an accomplished Telecom Software Development company that builds tailored software solutions for internet, landline, and media service providers, broadcasting companies, mobile and satellite network operators, to help them maintain their business and networks, expand service coverage, and enhance customer engagement.
Operations support systems (OSS)
We develop suites of back-office applications aimed at supporting Telecom Software Development services, maintaining the operability of physical equipment and logical assets, and ensuring prompt resolution of occurring network disruptions.
Telecom inventory software
Our team can design an intuitive platform for supervising the lifecycle of physical and logical network assets and tracking their exact locations. This solution will aid in monitoring equipment statuses, evaluating the technical capacity of the operations center and remote sites, and gaining insights into equipment usage rates and the efficiency of procurement strategies.
Telecom SLA monitoring software
BitsByteSoft builds dedicated applications for maintaining telecom agency service scope and individual technical and operational parameters. Our applications will help you align your service with SLAs and their underpinning agreements, monitor its fulfilment, and automatically alert to bugs and glitches threatening to hinder SLA execution.
Telecom fault management software
To help you provide consistent service quality 24/7, we will develop a system to monitor your infrastructure end to end, including both physical and virtual assets, servers, and the network for potentially disruptive issues and bugs. Such an intelligent system will be able to accurately detect faults, promptly isolate them to prevent further impact, and run the root cause analysis, allowing support specialists to start repairing immediately.
Business support systems (BSS)
We build highly-functional software that helps streamline multiple business departments, automate labor-intensive and data-heavy processes, and promote enterprise-wide performance visibility.
Telecom CRM
BitsByteSoft will build a centralized customer data hub to aid your marketing, sales, field and support teams in maintaining a better connection with your customer base. With our experience of deploying Salesforce and SAP Customer Experience platforms, we will align out-of-the-box features with your service provision specifics and enhance them with custom functionality for managing contracts, subscriptions, user access rights, and partner relationships.
Telecom analytics software
We develop robust BI suites for telecom companies, powered by big data and AI, to yield insights into business performance and support informed decisions. Our custom BI solutions can deliver precise information on average revenue per user, sales rates, subscriber growth, and other key metrics, as well as accurately predict customer churn rate and fraud risks.
Telecom billing software
Our custom solution will help you centralize and efficiently manage payments, streamline recurring subscriptions, and improve financial accountability. BitsByteSoft team will tailor the software to your service type, subscription business model, and tax requirements, integrate it with multiple payment gateways, and ensure its compliance with ISO 27001:2013 and PCI-DSS standards.
Telecom customer portals
Our developers will build a device-agnostic point of contact between you and your customers. Equipped with a self-help knowledge base and a community forum, this web portal will significantly reduce your support team’s workload, while new account management capabilities will allow customers to take full control over their purchased products and services, subscriptions, and billing.
Our telecom software development services
Network Cloudification
Implement cloud-native network infrastructure to cut costs, achieve service elasticity, and rationalize VNF onboarding and deployment
IoT solutions implementation
Capture IoT business opportunities and gain a competitive edge by rolling out custom IoT platforms, modules, and apps
Cognitive systems and analytics
Increase customer engagement, streamline network operations, and boost business performance with AI-powered data analytics
Support systems modernization (BSS/OSS)
Transform your support systems to enable seamless deployment, management, and monetization of 5G, IoT, and digital services
Telecom digital services
Enrich your portfolio with next-gen digital offerings such as super-fast broadband services and cloud-native VAS applications
VoIP solutions engineering
Instantly deploy carrier-grade VoIP services with our custom-built Soft Switch and Unified Communications solutions
Value-added services, digitized
Choose to diversify your core service range and capitalize on additional digital services. We lend our multidisciplinary expertise to assist you with building your VAS, including its prototyping, integration with your ecosystem, and on-demand configuration and support.
Mobile commerce
Online Games
Live streaming
Instant messaging
Enterprise service bus
To orchestrate the interaction of your BSS and OSS solutions as well as VAS, BitsByteSoft will implement a custom enterprise service bus middleware. Our custom ESB solution will integrate a broad range of your applications within a single infrastructure, set up high-speed, unhindered message exchange between the connected services, and provide for safe deployment and connection of new tools.
Innovation-driven telecom software development
We will make your services stand out by powering your telecom ecosystem with advanced technologies.
Cloud
We will take your operational workflows and data to the cloud, allowing your enterprise to optimize costs and strengthen data security while enhancing your software scalability and load resilience.
Artificial intelligence
Our specialists will help you capitalize on artificial intelligence by embedding the technology for network optimization, predictive data analytics, and customer support automation
Blockchain
Through the distributed ledger technology, we will help improve the visibility of inventory and supply chain management, level up the payment and peer-to-peer money transfer security, and introduce infallible ID verification.
IoT
BitsByteSoft experts will aid you in harnessing IoT to streamline internal inventory and maintenance processes as well as to stand out competitively with an innovative connectivity option.
Our competencies across the telecom ecosystem
Communications service providers are transforming into digital service providers. We apply our deep technological expertise to help them streamline this transition. BitsByteSoft telecom software services, which range from developing core network systems to creating VAS applications and IoT platforms, enable our customers to foster innovation and future-proof their offerings. The telecom software solutions we build for our clients allow them to enhance their own operational performance and roll out a new generation of services that are demanded by subscribers.
IoT
Capitalize on the explosive growth of active device connections and widespread automation to enable new business models and revenue streams.
Cloud
Accelerate the rollout of a new generation of telecommunications services by migrating to a cloud-native architecture and leveraging a microservices-based approach.
DevOps
Increase the release speed and decrease the maintenance costs of your applications in the cloud by creating an agile environment to make multiple production units work as a whole.
Big data and analytics
Optimize data warehousing costs and capitalize on timely data-driven insights by leveraging our expertise to maximize the opportunity big data presents
AI and ML
Transform and improve business and network processes, gain operational efficiency, and enhance the subscriber experience with AI and ML solutions adjusted to telecom-specific use cases.
UI/UX
Create a superior user experience for your customer portals, applications, and products within the broader service portfolio with an interactive UI that’s purpose-built for end-users
Customer Success Stories
Azure Migration Services for CI/CD in Telecom
We’ve built a CI/CD prototype to evaluate the feasibility of Azure migration in terms of infrastructure costs, flexibility, and deployment…
Outdoor Adventure Mapping Platform
We helped translate a vision for a new 3D map data pipeline into an executable architectural design
Optical Fiber Network Planning Solution
We helped our client propel their fiber network business by optimizing design and planning
Digital Retail Platform with a Data Lake, Telemetry Visualization, & Analytics
We’ve built and optimized a consumer engagement platform for data analytics in retail to ensure accurate statistics and data-driven decision-making
Cloud Migration Platform to Reinvent Voice Services
We’re building a next-gen cloud VoIP network software solution that helps our client transform communications delivery for telecom providers across…
Customer Self-Service Telecom Portal for Mobile Operators
We helped a leading communications software provider build a telecom self-service app and integrate it with their customers’ infrastructures
High-Load System Development and Maintenance
We ensure reliable support of back-office high-load systems by providing managed IT services to a national telecom pioneer
Employee Management Software for Enhanced Telecom Workplace Services
We’re building all-in-one employee management software to create exceptional workplace experiences in handling daily routines
AWS Migration Services for Seamless Big Data Analytics in Telecom
We’ve designed conceptual solutions to verify the AWS migration strategy in terms of infrastructure cost efficiencies and advanced data analysis
Let’s work together on your
next project
Drop us a line about your project at contact@bitsbytesoft.com or via the contact form below with attachments, and we will contact you within a business day.